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CSD Home :: Customer Support :: Policy


Spam Policy

CSD will not allow users of our Internet service to send unsolicited bulk email (spam). If you are a potential customer looking to send bulk email, please select another provider. Any user who spams from one of our machines will be warned and may have their account terminated immediately.

We have a maximum outbound email cap of 1000 emails/month/account. If you have a need to exceed that let us know in advance.


CSD Internet Terms and Conditions

1. CSD Internet, Inc. (herein also referred to as CSD) shall offer the Customer access to one or more of their Internet servers.

2. The customer may request additional services (such as disk space or additional accounts) at any time and pre-authorizes CSD to charge such services to Customer's account.

3. No Warranties. CSD specifically disclaims all warranties of merchantibility and/or fitness for a particular purpose, either expressed or implied. Neither CSD nor its Internet provider warrant any connection to, transmission over, nor results or use of, any network connection or facilities provided (or failed to be provided) under this Agreement. The Customer is responsible for assessing its own computer and transmission network needs, and the results to be obtained therefrom. CSD will not be responsible for any damage that the customer suffers. This includes loss of data resulting from delays, non deliveries, misdeliveries, or service interruptions caused by its own negligence or the customer's errors or omissions.

4. Insurance. The parties shall each be responsible for assessing their own need for, and ability to maintain, property, casualty and liability insurance and shall obtain such insurance covering their risks as each sees fit. The parties agree not to make any claims against the other for any property loss (whether or not insured) and shall require their insurers, if any, to waive the right of subrogation against the others for any such loss.

5. Limitation of Liability. Except for cases of gross negligence or willful misconduct, CSD shall not be liable to the customer for any loss, damage, liability, claim or expense rising out of or in relation to this Agreement or the provision of the service or equipment, however caused, whether grounded in contract, tort (including negligence) or theory of strict liability. The parties agree to work in good faith to implement the purposes of this Agreement, but recognize that the network connection and services to be provided by CSD could not be made available under these terms or other similar terms without a substantial increase in cost if CSD were to assume a greater degree of liability to the customer.

6. CSD services may only be used for lawful purposes. Transmission of any material in violation of any U.S. or state regulation is prohibited. This includes, but is not limited to: copyrighted material, material legally judged to be threatening or obscene, or material protected by trade secret. In pursuing indemnification or defense of any claim against you, you agree to hold CSD harmless from any claims resulting from your use of the service which damages you or another party, including CSD's reasonable costs, expenses and legal fees.

7. Any attempt to access or modify unauthorized computer system information or to interfere with normal system operations, whether on the equipment of CSD or of any computer system or network that is accessed via the CSD communications service, will result in the immediate suspension of services. These unauthorized activities include, but are not limited to: guessing at or using passwords other than your own, accessing information that doesn't have public access permissions, and accessing any computer system on which you or the public are not welcome. This specifically includes spamming, or the sending of unsolicited commercial email to recipients that have not specifically requested it.

8. Any access to other networks through CSD must comply with the rules appropriate for that other network. This specifically, but not exclusively, includes USENET.

9. You may not resell the Service or otherwise make available to anyone outside the Premises the ability to use the Service (i.e. Wi-Fi, or other methods of networking). Residential DSL and Dialup Service is for your use only and Customer agrees not to use the Service for operation as an Internet Service Provider or for any other business purpose. Business class customers (T1, Business grade DSL) services are provided for users wihin the premise of a specific business. Reselling or otherwise allowing external users of the provided Internet access is specifically prohibited without prior agreement in writing from CSD Management.

10. Accounts with bills remaining unpaid 7 days after due date are subject to a $10 late charge, and may have their service interrupted. If payment is returned unpaid or rejected by your bank, your service will be interrupted and you will be assessed a $20 penalty. Service interruption does not relieve you from the obligation to pay any outstanding charges and penalties. Interrupted services may be resumed upon receipt of full payment within the invoice period, and with full payment plus the appropriate connect charge thereafter.

11. Service Adjustments: If a CSD server is not available for 24 hours or more, then an adjustment of the same period of time will be made to the Customer's account.

12. Term/Extensions/Termination. This Agreement shall extend from the date first written or the first day CSD offers service, which ever comes first and will be renewed each month until either party offers written notice.

13. This Agreement may be terminated by the Customer or by CSD at any time upon written notice. Termination will take place within fifteen days upon receipt of the written notice, with the exception of dedicated services (to include dedicated lines and web hosting services) for which a 30 day notification prior to cancellation is required. Termination for dialup services shall not create the right to a refund of any fees paid or payable, except in the event CSD is unable to provide the Customer with an account on a CSD server.

14. Notices. All Notices given by any party or required under this agreement shall be in writing and addressed to the customer at the address on the CSD Account Application form, and/or to CSD as follows: CSD Internet, Inc. 2525 Arapahoe Suite E4-447 Boulder, CO 80302

15. No Assignment. The Customer shall not sell, transfer, or assign this agreement without the prior written permission of CSD. Any act in derogation of the foregoing shall be null and void; provided, however, that any such assignment shall not relieve the Customer of its obligations under this Agreement.

16. Severability. If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, the remaining provisions of this Agreement will remain in full force and effect.

17. Relevant Jurisdiction. The relevant jurisdiction for all disputes shall be solely in the state or federal courts having jurisdiction in Boulder County Colorado.

18. Entire Agreement. This Agreement represents the complete agreement and understanding of the parties with respect to the subject matter herein, and supersedes any other agreement or understanding, written and oral. This Agreement may be modified only by a writing signed by all parties. This agreement will be interpreted under the laws of the State of Colorado.


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CSD Internet - Boulder, Colorado
Phone: 303.444.1671 Fax: 303.443.0808 Email: support@csd.net

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