Overview
1. Give me an
simple overview
of CSD Internet's DSL service
2. Sound great! Are there
limitations
I need be aware of?
3.
What happens if I order
DSL service?
4.
What speed/cost options are available
in CSD Internet's DSL offering?
5.
How much does installation and DSL equipment cost?
6. There are a lot of options here, can you give me some
concrete examples
of service levels and cost?
7. Having DSL at home or office is great, but sometimes I need to access my e-mail from other places.
Is there a
dial-up option available
as a package with DSL?
8.
Can I run Internet server services
off a DSL link?
9. I have an existing dial-up account with CSD Internet.
Will I have to change my user name or e-mail address?
10. I understand that others will be providing DSL services,
what makes CSD Internet better?
11. The way people talk about it,
I thought I could get DSL service only from Qwest.
Is that right?
12. DSL modems aren't really modems, are they?
13.
Who will bill me for these services?
CSD Internet or Qwest?
14. All this detail is swell, but give me a
simple time-line of events in the order process
15.
What's the cost of server/commercial DSL?
16. I'm a PC user. Will I need a
free IRQ
to install a network card to connect to the DSL gear?
17. Will I have a
static IP address?
18. Can I connect
multiple computers
to a DSL circuit?
19. What happens if the power goes out at my location? Will I lose telephone service if the power is cut to the DSL equipment?
20. Will I
have to get a new phone number?
21. If I need to use a fax machine or connect to a BBS with a modem, will I be able to do it? Will I still have access to the net while I do this?
Questions about ordering
22.
What steps are involved with ordering?
Will I be charged to check my line qualification?
23.
May I spread out the installation costs
over several months?
24.
What kind of equipment is included
in the installation price?
25. I'm uncomfortable installing a NIC card on my own, is there an option for
someone to do this for me?
26. Once a time is scheduled for the installation of my DSL line, what do I have to do?
27.
What makes CSD Internet's DSL offering unique?
28. Hasn't
US West lowered their fees?
29. What is the
latest special offer from US West?
30. What is this about
new hardware options?
